Welcome to The Retail Solution video training series. In this training, we guide you step-by-step through setting up, configuring and using The Retail Solution to its full potential.
 
Videos are available to customers currently covered under technical support.
Username: "training"   Password: (current patch password)

TRS Training Manual

The TRS Training Manual includes all the major screen shots used in this training series. To help keep you on track, the user manual page number will be displayed at the bottom left-hand corner of the screen. When a feature is covered that directly relates to your business you are encouraged to highlight it and take notes.

Workstation Setup

Company Information
This video covers how to correctly set up your company information in The Retail Solution. (52 min.)
Employee Information
This video covers how to enter your employees, use the employee scheduling option, and set up the Time Clock. (21 min.)
Vendor Information
This video covers how to set up your vendors.  A vendor is not just someone who sells you inventory items but also anyone who provides goods or services to your company. (7 min.)
Your General Ledger
This video covers how to set up your General Ledger. (5 min.)
Inventory Departments
*** NO PASSWORD REQUIRED *** This free sample video covers how to set up your inventory departments. (6 min.)
Inventory Global Settings
This video covers user-definable inventory settings (11 min.)
Inventory Items
This video covers adding and updating inventory items. (36 min.)
Inventory Kits
This video shows how to set up kit items. (10 min.)
Inventory Matrix Generator
This video shows how to use the Matrix Generator to streamline the process of entering inventory items that come in different sizes, colors, etc. (7 min.)
Inventory Label Editor
This video shows how to use the Label Editor to create customized price labels. (12 min.)
Customer Information
This video shows how to enter your customer information and reviews the fields of information that can be stored for each customer. (52 min.)

Point of Sales Setup

The Control Room
This video covers PowerStation settings, including the Power Menu buttons and hardware setup, in the Control Room. (33 min.)
The Retail Solution Rules!
This video covers how to use The Retail Solution Rules feature for customized functions such as a frequent buyer program, "buy-one-get-one free" promotions, etc. (10 min.) 
Power Windows
This video covers how to set up a Power Window--a user-definable form that prompts employees to select from predetermined options to create a package. (9 min.)
Power Buttons
This video covers how to create a user-definable menu to quickly access hundreds of inventory items during a sale. (5 min.)
TRS Form Creator
This video covers how to create your own customized invoices, purchase orders, etc. using the Form Creator. (6 min.)

Point of Sale Procedures

Using the Time Clock
This video covers using the Time Clock. (3 min)
Opening & Closing a Drawer
This video covers drawer opening and closing procedures. (6 min)
Making Sales
*** NO PASSWORD REQUIRED *** This sample video covers how to ring up a sale in the
PowerStation. (12 min)
Quotes
This video covers how to create a price quote for a customer. (2 min)
Gift Cards
This video covers how to sell and redeem Gift Cards. (4 min)
Layaways
This video covers how to process layaway transactions. (3 min)
Work Orders
This video covers how to create and manage work orders. (5 min)
Special Orders
This video covers how to create and manage special orders. (3 min)
A/R Payments
This video covers how to process accounts receivable payments. (5 min)
Workstation Procedures
End of Day, Month & Year
This video covers the End-of-Day, End-of-Month, and End-of-Year procedures. (5 min)
Making Backups!
This video covers making and restoring backups. (9 min)
The Report Writer
This video covers creating customized reports using the Report Writer. (9 min)
Maintaining Inventory
Inventory Orders
This video covers creating purchase orders. (15 min)
Inventory Global Update
This video covers updating multiple inventory items at once using Global Update. (9 min)
Data Import Wizard
This video covers importing and updating inventory information using the Data Import Wizard. (6 min)
Consignments
This video covers managing consignment inventory. (7 min)
Accounting
Quick View
This video covers the Quick View report. (4 min)
Using Your General Ledger
This video covers making and editing ledger entries. (7 min)
Your Checkbook
This video covers printing checks and balancing your checkbook. (8 min)
Your Bills
This video covers entering, editing, and paying bills. (10 min)
Customer Statements
This video covers printing accounts receivable statements. (2 min)
Some videos may be a little outdated.  We are in the process of updating all videos to The Retail Solution 12.0.